Discount Furniture Inc in Aurora, IL Open now

Reviews about Discount Furniture Inc

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  July 04, 2020, by Taryn McCuan
  When I visited the store I was welcome by the ladies in the store. I met with Adrienne. I knew what I wanted but her customer service skill lacked. I felt pushed around, rushed and like I was bothering her so she could watch her soaps on the tv. When I went to finance my furniture there was no fiancial person at 4:30pm. I left work early to get there for finance to be there. Additionally they told me they could deliver my furniture to my new place that Saturday I moved in. I wanted around all day and afternoon for them. I finally call and so where the delivery guys are?! Adrienne proceeded to tell me that we don't deliver on Saturdays and that she never said that. Which was a lie because she told me it would be delivered on that day that Saturday. That the mirror was the only thing on back order which was fine. She told me that they could deliver the items that's Tuesday by noon. I took off a half day of work to make sure I was home to get the furniture. I waited until 1:30pm and called. She said we'll can we just reschedule? I told her sternly that I paid for my furniture and this was the second time you jollied me around. If I didn't get my furniture the next stop was a lawyer calling them. Meaningless to say I got my furniture within the hour. Lastly, do not finance through them. You will regret it. Long story short DO NOT SHOP at this facility. It will save you the headache.