Zales in Aurora, IL

Reviews about Zales

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  January 11, 2019, by Nick Worthington
  When I made my purchase, the store representative sold me a warranty plan and a credit card plan with a temporary 0% interest for my purchase. They did not tell me at the store that the 0% interest is only deferred, and that if I do not pay the balance off by a certain date, that the entire interest for the past year will be due upon expiration of the deferment period. Also when I purchased the warranty plan, they did not tell me that I must visit the store every January and July for inspection of the ring, otherwise the warranty will be voided. This is extremely deceptive and I am very disappointed with the services at this store. They should have a training policy whereby every employee is instructed to be clear about these terms PRIOR to making a sale. All their employees care about is making the sale and trying to make you spend more and more money. I am very disappointed, and I will never shop here again!